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  • Report Redesigns June 2017

    Posted by Sierra Trees-Turner on 5/30/2017 3:13:25 PM

    We're at it again! Three more report wizard reports have been redesigned to bring them into Informetica's reporting standards. This includes improved visual display and the addition of a summary. The following reports have been affected: R301, R501, and R602. Please see the reports manual for current images of the updated reports.

    These changes will be available for you to review on preview sites now. They will be live on June 28th when they will be viewable by enabled account types who have access to these reports.

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  • Updates to Ticketing System

    Posted by Sierra Trees-Turner on 4/4/2017 12:40:21 PM

    We have made a few adjustments to the Support Ticketing System (SRS Tool). It has received a minor visual update and has several new features. These changes will be available to Site Managers on Monday, May 1st, 2017. The new features include

    • Availability of all tickets (previously only the most recent tickets were listed)
    • Pagination
    • Filters
    • Export to CSV file format

    Click here to view documentation on the SRS Tool.

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  • Report Redesigns March 2017

    Posted by Sierra Trees-Turner on 4/5/2017 9:23:22 AM

    We're at it again! 8 report wizard reports have been redesigned to bring them into Informetica's reporting standards. This includes improved visual display and the addition of a summary. The following reports have been affected: R104, R205, R213, R401, R402, R403, R404, and R603. Please see the reports manual for current images of all eight reports.

    These changes will be available for you to review on preview sites on April 7, 2017. They will be available on your live sites on April 19, 2017 when they will be viewable by enabled account types who have access to these reports.

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  • Affidavit eSignatures

    Posted by Sierra Trees-Turner on 6/20/2016 10:23:20 AM

    We have added a new feature to affidavits to allow for an additional level of authentication upon acceptance or rejection of the affidavit. Clients can now require an electronic signature for any affidavit. This feature can be toggled on or off upon affidavit creation or during an edit. When enabled, the learner will need to authenticate their rejection or acceptance of the affidavit by entering their username and password. To have this new feature enabled, please create a support ticket and request that the Affidavit Validation functionality be added to your site.

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  • R106 Report Redesign

    Posted by Sierra Trees-Turner on 1/3/2017 4:15:32 PM

    Informetica's popular report on User Activity, R106, has undergone some exciting and extensive development improvements. The most noticeable changes include improved visual display and the addition of a summary version with graphs.

    These changes will be available for you to review on preview sites on January 13, 2017. R106 will go live on January 25, 2017 when it will be viewable by enabled account types who have access to the report.

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  • R209 Report Redesign

    Posted by Sierra Trees-Turner on 1/3/2017 1:11:00 PM

    R209, Informetica's report on Group Certification Progress, has undergone some exciting and extensive development improvements. The most noticeable changes include improved visual display and the addition of a graph.

    These changes will be available for you to review on preview sites on January 13, 2017. R209 will go live on January 25, 2017 when it will be viewable by enabled account types who have access to the report.

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  • R604 New Login Trend Report

    Posted by Sierra Trees-Turner on 1/3/2017 3:36:27 PM

    We are excited to announce a new report, R604 Logins - Trends. It's perfect for clients who would like to know the peak and off-peak times of user traffic on their system. The responsive, mobile-friendly report provides the total and average number of LMS logins within a defined date range. R604 also graphs daily and hourly averages.

    This report can be made available for you to review on preview sites on January 13, 2017. R604 will be live on January 25, 2017 when it will be viewable by enabled account types who have access to the report.

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  • Course Creation

    Posted by Sierra Trees-Turner on 10/26/2016 1:22:50 PM

    We've added a new Quick Start Guide to the Site Manager Resources page. The newly published one-pager will be useful to our clients who have course authors creating content in their Informetica solution. 

    image

    To view Resources, select the Support tab and then select Resources.

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  • Excel Report Issue

    Posted by Sierra Trees-Turner on 7/25/2016 2:45:45 PM

    Microsoft released security updates that prevent HTML files with .XLS  extensions to be opened natively. This may not affect all clients, but only those who have recently installed one of the three Microsoft updates. For Informetica, this means that reports exported to Excel are affected. This is not a bug that Informetica introduced and it affects several other non-Informetica applications. 

    Expected Behaviour

    When opening an Informetica Excel report, you used to get the following message:

    image

    Current Behaviour

    When opening an Informetica Excel report, you do not get any message and nothing is displayed. You only see a grey screen with no data. 

    Steps to Unblock

    Microsoft released an article  with possible workarounds while they work on a more permanent solution. We recommend that you use this unblock workaround until further notice. 

    1. Before opening the Excel file, click on the small down arrow beside the file name and select Show in Folder.
      image 
    2. Your report is automatically selected in the list of downloaded files. 
    3. Right-Click the Excel file and go to Properties.
      image
    4. Make sure you are in the General tab. Select Unblock and then Apply.
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    5. Open the Excel file.

    References

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  • Scheduling Tool

    Posted by Sierra Trees-Turner on 6/24/2016 9:27:40 AM

    We are pleased to announce a new instructor led training feature in Informetica called the scheduling tool. The scheduling tool lets instructors and administrators easily offer in-person sessions such as: classroom courses, face-to-face instruction, and blended learning. Multiple sessions can be created from one product without making a copy of the product.

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